Term and Conditions

Thank you for using Axta AVS!

Axta AVS's products and services are provided by Axta Systems. These Terms and Conditions ("Terms") govern your use of Axta AVS’s website, apps, and other products and services ("Services").

Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including any other policies referenced in these Terms.

  1. Definitions

    “Parties” means both (the user of the Service) and the Owner of the Service.
    “You” (“Your”, “Yours”) means the person(s) or entity using our Services and/or accessing our Site.
    “Content” means any content, writing, images, audiovisual content or other information published on this Service.
    “Materials” means any materials, information or documentation that we may provide to You in connection with Your use of our Services including documentation, data, information developed any use and other materials which may assist in Your use of the Service.
    “Terms” means these terms and conditions.
    “Service” means the website including all pages, subpages, all blogs, forums and other connected internet content whatsoever.
    “Products” means the goods and products both tangible and intangible on the Website.

  2. About this Website

    The Website is a service site that carries out customer address verification activities. This Website is comprised of various web pages operated by AXTA AVS This Website is offered to You upon Your acceptance of the Terms, Conditions, notices hereinafter contained. Your agreement to all the Terms contained herein.

  3. Agreement

    1. By using this Website, You acknowledge that You have reviewed, considered the Terms of this Agreement and understand same and agree to be bound by it. If You do not agree with these Terms or do not intend to be bound by it, You must quit the use of this Website immediately. In addition, when using these Service, You shall be subject to any posted guidelines or rules applicable to such services. Accordingly, any participation in this Service shall constitute acceptance of this Agreement.
    2. By using this Website and agreeing to these Terms, You represent and warrant that You have the legal capacity to accept these Terms.

  4. Acceptable Use

    You may use our Services only if you can form a binding contract with Axta AVS, and only in compliance with these Terms and all applicable laws. When you create your Axta AVS account, and subsequently when you use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete. Any use or access by anyone under the age of 13 is prohibited, and certain regions and Content Offerings may have additional requirements and/or restrictions.

    1. We may provide You with other items in connection with Your use of this Service.
    2. We hereby grant You the license to use our Service for Your personal, non-commercial use to retrieve, display and view the content on a computer screen.
    3. The license created under these Terms is limited, non-exclusive, non-transferable and revocable.
    4. You agree that You will not use the Contents or Materials for any other purpose which may be contrary to your license to use this Service.
    5. Any unauthorized use by You shall terminate the permission or license granted by this Website.

  5. Prohibited Use
    1. You are expressly prohibited from collecting, downloading, copying or otherwise communicating with other Users from the Website.
    2. You agree not use the Service in the following manner:
      1. To harass, abuse or threaten others or otherwise violate any person’s legal rights;
      2. To perpetrate fraud;
      3. To create or transmit unnecessary spam to any person or URL;
      4. To post, transmit or cause to be posted or transmitted, any communication or solicitation designed to obtain password, account, or private information of other Users or persons;
      5. To post copyrighted content which does not belong to You and without obtaining the prior consent of the author;
      6. To use robots, spider, scraper or other automated means to access this Service without the prior consent of the Owner;
      7. To engage in or create any unlawful gambling, sweepstakes, or scheme;
      8. Publishing or distributing any obscene or defamatory material;
      9. Using this Service in any way that impacts user access to the Website;
      10. Disseminating computer viruses or other software;
      11. Violating any intellectual property rights of the Owner or any third party;
      12. To engage in advertisement or solicit any User to buy or sell products or services without obtaining the prior consent of the Owner;
      13. To use the Website or any of the Services for illegal spam activities.
      14. Impersonate or misrepresent your affiliation with any person or entity.
      15. Encourage or help anyone do any of the things on this list.
    3. Additionally, you agree that You will not do as follows:
      1. Interfere or attempt to interfere with the proper working of this Website; or
      2. Bypass any measures we may use to prevent or restrict access to this Website;
      3. To interfere with or circumvent the security features of this Service;
      4. To damage, disable, or overburden or impair this Service or any other person’s use of this Service;
      5. To use this Service contrary to the applicable laws and regulations or in a way that causes, or may cause harm to this Website, any person or business entity. We reserve the right to terminate Your use of the Service for violating any of the prohibited uses.
  6. Intellectual Property Ownership
    1. You agree that we retain ownership of all Content included on the Website (text, graphics, video, software, data, page layout, images, and any other information capable of being stored in a computer) other than the contents uploaded by the users.
    2. You are granted a limited license only, subject to the restrictions provided in this Terms, nothing on this Website shall be construed as granting any license or right to use any trademark or logo displayed on the Website without obtaining the prior written consent of the Owner.
    3. You hereby agree not to reproduce or distribute the Owner’s intellectual property or use the intellectual property for any unlawful purpose.
  7. Sale of Goods/Services
    1. The Website offers Services for sale or may allow third parties to sell products and services. The Owner undertakes to give accurate information about the description of the products and services. However, the owner does not guarantee the reliability of any information relating to the products and services.
    2. The Owner does not guarantee the accuracy or reliability of any product or services sold by a third party and You agree that any purchase made by You is done at Your own risk.
    3. We reserve the right to refuse to render the Services on the website at our sole discretion.
  8. Paid Services from Axta AVS

    Axta AVS offers paid Services for a fee. Unless otherwise stated, all fees are quoted in Naira (NGN). You are responsible for paying all fees charged by or for Axta AVS and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and Axta AVS reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services.

  9. Privacy Policy

    To use our Service, we require that You provide certain personal or Corporate information. By using our Service, You hereby grant the Owner the authority to use Your personal or corporate information.

    1. Information we collect and use: We may receive information from external applications You use to access our Service or information through various web technologies, such as cookies, log files, clear gifts with Your permission.
    2. How we use the information: We use Your information to provide personalized service to You. We also use it to help monitor and improve the Services we offer. We may track certain information received to improve our marketing. We will use Your personal data for the purpose it was intended and with Your permission.
    3. How to protect Your information: We will use administrative security measures to reduce the risks of loss or misuse. While the security of Your information is paramount to us, we cannot guarantee its absolute security. If You choose to terminate Your account, You agree that the Owner will save Your information for ten (10) years.

  10. Links to Third Party Sites/Services

    The website contain links to other websites. This Linked Sites are not under our control and You agree that we are not liable for the contents of any Linked Sites or link contained in any Linked Site.

  11. Electronic Communications

    You consent to receive electronic communications and You agree that all agreements, notices, disclosures and other communications we provide to You electronically, via email and on this Website, satisfy any legal requirements that communications must be in writing.

  12. Reverse Engineering and Security

    You hereby agree as follows:

    1. Not to reverse engineer or permit the reverse engineering or dissemble any code or software from or on the Website or Service.
    2. Not to violate the Security of the Website or other Service through any authorized access, circumvention of encryption or other security tools, data mining or interference with any host or User or network.

  13. Change of Service
    1. You accept that the Owner may vary, alter, amend or update the Content or Service, Products at any time and without Your consent.
    2. You also agree that the Services may not be available at all times and this may be as result of the maintenance or for any other reason and we shall not be held liable for the failure to provide these Services.
  14. Indemnification

    You hereby agree to indemnify the Owner, its employees, agents and third parties from and against all liabilities, cost, demands, cause of action, damages and expenses (including reasonable attorney’s fees) arising out of Your use or inability to use, Your violation of any rights of a third party and Your violation of applicable laws, rules or regulations.

  15. No Warranties

    You agree that You use this Website solely at Your risks as the Owner does not warrant the accuracy of the contents in this Website. You assume all the risk of viewing, reading, downloading the contents of this Website. The Owner expressly disclaims all express and implied warranties such as implied warranty of merchantability as the Owner makes no warranties that the Website or other Services will be accurate, error free, secure or uninterrupted. The Owner makes no warranty about the suitability, reliability, availability, timeliness and accuracy of the information, Contents, Products and other materials contained herein for any purpose. The Owner hereby disclaims all warranties and conditions with regard to the information, software, Products and related graphics and materials, including all implied warranties or conditions of merchantability, fitness for particular purpose, title and non-infringement. You also agree that the Owner and its affiliates shall not be liable for any direct, indirect, punitive and all consequential damages whatsoever including, but not limited to damages for loss of use, data or profits, the failure to provide Services or for any information, software, Products, Services, related graphics and materials obtained through this Website, or otherwise arising out of the use of this Website, whether based on contract, negligence, strict liability, or otherwise.

  16. Service Interruptions The Owner may from time to time interrupt Your access or use of this Website to perform some maintenance or emergency services and You agree that the Owner shall not be held liable for any damage, loss which may arise thereof.
  17. Termination/Restriction of Access

    The Owner reserves the right to, at its sole discretion, terminate Your access to this Website and the related Service or any part thereof at any time, for any reason and without notice. The Owner shall have the right to terminate or suspend Your account for violating the Terms of this Service. If You register with us, You may terminate this Service at any time by issuing a prior notice to us. Once this is done, You will no longer be bound by the provisions of this Terms.

  18. AXTA AVS Social Media Terms and Conditions

    AXTA AVS and the members of Axta Systems are committed to driving human ambition and empowering customers and employees to engage and interact with our brand. Social Media presents a unique opportunity for these interactions and through this platform we are better able to connect with our customers, the public, and the communities in which we operate. We want to hear your message and would love for you to hear ours. However, in order to provide a quality and respectful environment to support these exchanges, it is important that all parties choosing to engage with us comply with the following terms and conditions which apply to all social media websites, accounts and/or pages which belong to or are managed by AXTA AVS. Additional terms and conditions, such as those in place by the third party platform, may apply. For full terms and conditions relating to our social media channels, please visit the relevant channel, country page, or account. Individuals or entity who do not abide by these terms of use may be suspended, blocked or have the conditions of their access terminated.

    1. Fostering Responsible Engagement
      1. So we can improve our Services and ensure we are providing the best engagement, we may monitor and record comments and posts made to our channels.
      2. We are not responsible for any information posted on our channels that we, Axta AVS, have not posted ourselves.
      3. The content provided on our sites is owned or licensed by AXTA AVS, unless otherwise indicated. Do not copy, download, transfer, modify, or otherwise use or commercially exploit the content on our pages without permission.
      4. While we may follow or share information from other sites or users, we do not endorse specific social media sites themselves, or any information posted on them by third parties or other users nor does Axta AVS guarantee the accuracy of content that is not directly posted by Axta AVS (such as a share or retweet).
      5. Axta AVS does not directly offer services or products on social media though we may from time to time advertise or promote such items. Our operation of social media channels, pages and accounts does not constitute an offer of any products or services provided by Axta Systems.
      6. We don't give investment, tax or other professional advice via social media. You should always seek independent professional advice before making such decisions.
      7. Our pages should not be used for illegal purposes, to breach any laws, or transmit through our profiles any computer viruses or defamatory materials deemed to be offensive or obscene.
      8. We do not allow and will remove posts that infringe upon the rights of others. Users may not harass, bully, or cause distress to other users on our pages.
      9. Administration of our pages, features, functions and content provided within our official profiles are the right of Axta Systems and its members and are not for the use of others without our express permission.
    2. Protecting Your Information
      1. When you engage with us via social media (e.g. Twitter, Facebook, LinkedIn) it is important for you to know that information shared may be stored on that Site's servers, which are outside our control and may be in the U.S. or elsewhere inside or outside the EU. Any information posted to such Sites may be accessed and read by the general public. It is not an appropriate forum to discuss confidential or proprietary information.
      2. We will never ask you to share personal, account, or security information via our social media sites. For your own protection, always be thoughtful about what you publish - particularly on external platforms. You must make sure you do not disclose or use confidential or proprietary information in any online social platform.
      3. Do not post materials on our pages that are false, fraudulent, libelous, defamatory, obscene, threatening, are invasive of privacy or publicity rights, infringe on intellectual property rights, are abusive, harassing, illegal, or otherwise objectionable.
    3. Supporting Your Ideas
      1. We regularly update and monitor our social media accounts and welcome feedback and ideas submitted via these channels. We may from time to time join the conversation, however, we cannot guarantee to read or reply to all messages sent to our accounts.
      2. Emerging themes and helpful suggestions are passed to the relevant people within Axta System for consideration, however no guarantee is made that any proposals will be acted upon.
      3. If you do submit an idea, you are agreeing that AXTA AVS can use your ideas (without compensation to you) for any purpose and in any way, and that any information you provide will be considered non-confidential, non-proprietary.
      4. By tagging comments, content, or images to us you are providing us permission to share, like, re-use, or retweet the content freely.
  19. Feedback

    We welcome your suggestions, ideas, comments, and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Axta AVS does not waive any rights to use similar or related Feedback previously known to Axta AVS, developed by its employees or contractors, or obtained from other sources.

  20. General Provisions
    1. Assignment: The Owner shall be permitted to assign, transfer its rights and/or obligations under these Terms. However, You shall not be permitted to assign, transfer any rights and/or obligations under these Terms.
    2. Entire Agreement: these Terms, disclaimers and any other agreement relating to the use of this Website constitutes the entire agreement and shall supersede any other agreement.
    3. Separate Agreement: You may have other legal agreements with us. Those agreements are separate from these Terms. These Terms are not intended to alter, amend, revise or replace the terms of the other agreement.
    4. Severability; Waiver: If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
    5. Applicable Law: These Terms may be governed and construed in accordance with the Laws, regulations or guidelines of the Federal Republic of Nigeria and other treaties, or regulations which is applicable in Nigeria.

Privacy Policy

YOUR PRIVACY

Your privacy is important to us. If you’re an AXTA AVS customer, or otherwise have a relationship with us, this notice (privacy notice) applies to the personal or corporate information we collect from you when you use this site.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following information about you:

  • Information that you provide to us, for example when you fill out a web form, or if you register to use our service.
  • Information that we obtain or learn, such as information about the browser or device you use to access this site, how you use this site and the pages you visit, traffic and location data.

We may also ask you for information if you experience problems when using this site. We may also ask you to complete surveys for research purposes, although you don’t have to respond to these. If we have an existing relationship with you, and we are able to identify you from information obtained or provided by your use of the site, we may associate those sets of information, for example to enable us to respond to a query you have submitted or for subsequent services.

HOW WE USE YOUR INFORMATION

We’ll only use your information where we have your consent or we have another lawful reason for using it. Unless we say otherwise below, we’ll use your personal information on the basis that it’s within our legitimate interests in operating and maintaining the site, and providing you with site functionality and related services. We may use information provided or obtained via this site to:

  • Respond to your queries and feedback
  • Provide you with information, products or services you have requested or which we feel may interest you, unless you tell us otherwise
  • Carry out our obligations from any contracts entered into between you and us
  • Allow you to participate in any interactive features of the site
  • Notify you about changes to the site
  • Provide you with alerts or updates where you’ve consented to receive these by registering on the site
  • Ensure site content is presented in the most effective manner for the device you’re accessing it from
  • Undertake data analytics to learn more about how you and others interact with this site and with our advertising
  • Detect and prevent misuse or abuse of this site or our services

We also use information to meet our compliance obligations, to comply with other laws and regulations and to share with regulators and other authorities that AXTA AVS is subject to. This may include using it to help detect or prevent crime (including terrorism financing, money laundering and other financial crimes). We’ll only do this on the basis that it’s needed to comply with a legal obligation, it’s in our legitimate interests and that of others or to prevent or detect unlawful acts.

WHO WE’LL SHARE YOUR INFORMATION WITH

We may share your information in order to provide you with products or services you’ve request, if we have a legitimate interest in doing so (for example, to manage risk, verify your identity, to combat fraud, abuse of our site or services), or where you’ve agreed to us doing so.

We may share your information with others including: other subsidiaries of AXTA SYSTEMS and any of our service providers; anyone else whose products and services you’ve requested; anyone who we’re under an obligation to disclose information to or where it’s in the public interest (for example to prevent or detect fraud, abuse of our site or services).

IP ADDRESSES

We may collect information about your computer (or mobile device), including where available your IP address, operating system and browser type, for system administration or for our own commercial purposes. This is statistical data about our users’ browsing actions and patterns.

COOKIES

We use cookies and similar technologies to distinguish you from other users of this site, to improve your experience when accessing this site, and to improve the site. Detailed information on the cookies we use and the purposes for which we use them are set out in our Cookie Policy.

HOW LONG WE’LL KEEP YOUR INFORMATION

We keep information in line with our data retention policy. For example, if you’re a customer, we’ll normally keep core service data for ten years from the end of our relationship. We retain information to comply with legal or regulatory requirements or for our legitimate purposes, such as responding to enquiries, and may sometimes need to keep it for a longer period; if we don’t need to retain it for as long, we may delete, destroy or anonymize it sooner. This enables us to comply with legal and regulatory requirements or use it where we need to for our legitimate purposes such as dealing with any enquiries. We may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes, e.g. to help us respond to queries or complaints, fighting fraud and financial crime, responding to requests from regulators, etc. If we don’t need to retain information for this period of time, we may destroy, delete or anonymize it more promptly.

TRANSFERRING YOUR INFORMATION OVERSEAS

Your information may be transferred to and stored in locations outside Nigeria, including countries that may not have the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is lawful.

You can obtain more details of the protection given to your information when it’s transferred outside the country, Nigeria, by contacting us (using the details in the ‘More details about your information’ section below).

YOUR RIGHTS

You have a number of rights in relation to the information that we hold about you. These rights include:

  • The right to access information we hold about you and to obtain information about how we process it.
  • In some circumstances, the right to withdraw your consent to our processing of your information, which you can do at any time. We may continue to process your information if we have another legitimate reason for doing so;
  • In some circumstances, the right to receive certain information you have provided to us in an electronic format and/or request that we transmit it to a third party;
  • The right to request that we rectify your information if it’s inaccurate or incomplete;
  • In some circumstances, the right to request that we erase your information. We may continue to retain your information if we’re entitled or required to retain it; and,
  • The right to object to, and to request that we restrict, our processing of your information in some circumstances. Again, there may be situations where you object to, or ask us to restrict, our processing of your information but we’re entitled to continue processing your information and/or to refuse that request You can exercise your rights by contacting us using (the details set out in the ‘More details about your information’ section below). You also have a right to complain to the National Information Technology Development Agency (NITDA) by visiting https://nitda.gov.ng/ or to the data protection regulator in the country where you live or work.

HOW WE KEEP YOUR INFORMATION SECURE

We use a range of measures to keep your information safe and secure which may include encryption and other forms of security. We require our staff and any third parties who carry out any work on our behalf to comply with appropriate compliance standards including obligations to protect any information and applying appropriate measures for the use and transfer of information.

MORE DETAILS ABOUT YOUR INFORMATION

If you’d like further information on anything we’ve said in this privacy notice, or to contact our Data Protection Officer, contact us support@axta-avs.com This privacy notice may be updated from time to time, and you’ll always be able to find the most recent version on this site.